DevFacto is an ideas and solutions company in Canada.
Our Managed Services proactively manage your environment, empowering you to focus on your core competencies.

Why SharePoint Managed Services?

SharePoint is Increasingly Mission Critical

When your organization relies on SharePoint, system problems and downtime can be catastrophic.

Personalized, Dependable Support is Hard to Find

It can be hard to find great SharePoint support, available where and when you need it most.

Extract More Value from Your Investment

SharePoint is an extensive platform with a multitude of possibilities. Are you extracting as much value as you can?

Why DevFacto?

Unrivaled SharePoint Expertise

DevFacto has the deepest SharePoint experience in Western Canada. We provide support for on-premise, cloud, and hybrid SharePoint environments as well as support for custom applications.

Certified Professional Support

Our team of certified ITIL and SharePoint specialists are dedicated to providing support 24 hours a day, 7 days a week.

Maximize SharePoint ROI

DevFacto will assess your use of SharePoint against industry best practices to achieve maximum reliability and performance. We provide expertise in key add-on products such as Nintex, Gimmal, ShareGate, etc.

SharePoint Service Tiers

Basic

  • Incident Support (Tiers 2 & 3)
  • Proactive Problem Management

Standard

  • All Basic service features +
  • Support for customizations
  • Standard request fulfillment
  • Tier 1 help desk training
  • Regular SharePoint health checks
  • What’s new in SharePoint?

Enterprise Support

  • All Standard service features +
  • SLA based support
  • Support for workflows and other SharePoint add-ons
  • Proactive SharePoint environment control

SharePoint Administration Service

Customizations and Enhancements - Variable

Get the most out of SharePoint by building out new features and enhancements

Learn more about DevFacto SharePoint Managed Services

Contact Us

DevFacto SharePoint Managed Services include:

SharePoint Administration
 BasicStandardEnterprise
Content ManagementClientClientClient
Approving and Publishing Content ChangesClientClientClient
End User Support and TrainingClientClientClient
Create New SitesClientClientClient
Wiki DocumentationClientClientClient
Grant Access to New Users as NeededClientClientClient
Manage Permissions on Sites and LibrariesClientClientClient
Create Content TypesClientClientClient
Create and Maintain Site and List TemplatesClientClientClient
Provision New Site CollectionsClientClientShared
Recover Deleted Items from Recycle BinClientClientDevFacto
Attach Out-of-the-Box Workflows to Document ListsClientClientDevFacto
Governance EnforcementClientClientShared
Operations
 BasicStandardEnterprise
Tier 1 Training and End User Issue ClarificationDevFactoDevFactoDevFacto
Tier 2 and 3 Support (Incidents)DevFactoDevFactoDevFacto
Master Page and Page Layout UpdatesClientSharedShared
Monitor Event and SharePoint LogsClientDevFactoDevFacto
Monitor Site Usage and AnalyticsClientClientDevFacto
Database and Disk MaintenanceClientClientShared
Change and Release ManagementClientSharedDevFacto
Manage Taxonomy and FolksonomyClientSharedDevFacto
Tuning Search Crawls, Scopes, and ResultsClientDevFactoDevFacto
Setup Alternate Access Mappings for New SitesClientDevFactoDevFacto
Maintenance Services
 BasicStandardEnterprise
Custom Feature MaintenanceClientClientDevFacto
Problem ManagementDevFactoDevFactoDevFacto
Disaster Recovery AssistanceN/AN/AShared
Governance Planning AssistanceN/AN/AShared
Patch MaintenanceClientSharedDevFacto
SharePoint Health Check and Best Practices AssessmentN/ADevFactoDevFacto
Enhancement Services
 BasicStandardEnterprise
Business Analytics and DesignClientClientShared
Create New WorkflowsClientDevFactoDevFacto
Site PrototypesClientDevFactoDevFacto
Feature EnhancementsN/ADevFactoDevFacto
Create New FeaturesN/AN/ADevFacto
Environment UpdatesClientSharedDevFacto

Featured Clients

“DevFacto quickly responded with expertise and understanding to rescue us from a SharePoint project that was in dire straits. If you’re looking for a company with SharePoint experts who truly listen and execute on-time, look no further.”

Pasquale Saccomanno

Chief Information Officer, ISL Engineering and Land Services Ltd.

Find out how DevFacto Managed Services can work for you

Contact Us

Recent insights from the DevFacto team:

ECM Governance – Part Five

In this post, I will finish off the definitions of the different principles and then we can move on from there to venture more in-depth about ECM governance.

read more
DevFacto is a premium provider of business ideation and software development services.
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Interested in learning more?

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