Together Success: User Experience

Empathy: More Than Just Another UX Buzzword

One would think that as humans, we all come to this world with empathy as an innate quality....

UX Heuristics: What the Heck is a Heuristic, Anyways?

As designers and developers, we are confronted with design problems every day. The solutions we...

It's More Than Just a Meeting Room - Innovative App Design in Edmonton

You may have heard that we’ve been renovating our Edmonton office. Thankfully, the construction...

Tales of a UX Designer in a Dev Shop

I wonder how many designers, after reading the title of this post, thought of a perfect meme to...

Thinking Like a User - How to Build User-Centric Software

Pitfalls of self-referential design

Building software that’s easy to use and intuitive is a...

QualityConf 2015 Sketchnotes

This post is a collection of my favorite sketchnotes from each session, providing a Coles Notes...

Effective Business Analysis Pt 1: Why and Who

Why

There are many ways of classifying software quality. Some of the most obvious ways boil down...

World Information Architecture Day Edmonton

The Information Architect Institute  is a “group of people who are dedicated to promoting the...

ECM Governance - Part Five

Collaboration Principles

Collaboration principles are principles that describe the way in which...

The Value in Speaking the Right Language

As a UX practitioner concerned with the quality of everything delivered by any team I’m on, I...

Live Sketchnoting @ UX Camp YEG

If you have an event or session coming up and think a live sketchnoter would make it more...

The Art of Sketchnoting

Everyone can do it

Think Like Google X, Test Like Netflix

Do you test anything in your daily work? I do. I test prototypes with end users to ensure the...

Making Good Apps Great

Making an app is fairly easy. You have an idea, scribble some mockups on a napkin, spend a month...

Customer-First Development

First, an excellent blog post by Gojko Adzic, “Writing As a User Does Not Make It a User Story”....

What is a User Experience Designer?

“What do you do for a living?” People have been asking me this question at parties or family...

Storytelling in UX Design

Stories are everywhere