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Together Success: User Experience

DevFacto Boutique Experience

When I look at my professional life as a Data and Analytics consultant at DevFacto, it is like I am...

Don’t Forget the User in User Experience (UX)

A user-centric engagement keeps the user in focus for all decisions that are critical to the...

Empathy: More Than Just Another UX Buzzword

One would think that as humans, we all come to this world with empathy as an innate quality. Then...

UX Heuristics: What the Heck is a Heuristic, Anyways?

As designers and developers, we are confronted with design problems every day. The solutions we...

It's More Than Just a Meeting Room - Innovative App Design in Edmonton

You may have heard that we’ve been renovating our Edmonton office. Thankfully, the construction is...

Tales of a UX Designer in a Dev Shop

I wonder how many designers, after reading the title of this post, thought of a perfect meme to...

Thinking Like a User - How to Build User-Centric Software

Pitfalls of self-referential design

Building software that’s easy to use and intuitive is a tough...

QualityConf 2015 Sketchnotes

This post is a collection of my favorite sketchnotes from each session, providing a Coles Notes...

Effective Business Analysis Pt 1: Why and Who

Why

There are many ways of classifying software quality. Some of the most obvious ways boil down to...

World Information Architecture Day Edmonton

The Information Architect Institute  is a “group of people who are dedicated to promoting the...

ECM Governance - Part Five

Collaboration Principles

Collaboration principles are principles that describe the way in which we...

The Value in Speaking the Right Language

As a UX practitioner concerned with the quality of everything delivered by any team I’m on, I wear...

Live Sketchnoting @ UX Camp YEG

If you have an event or session coming up and think a live sketchnoter would make it more engaging...

The Art of Sketchnoting

Everyone can do it

Think Like Google X, Test Like Netflix

Do you test anything in your daily work? I do. I test prototypes with end users to ensure the...

Making Good Apps Great

Making an app is fairly easy. You have an idea, scribble some mockups on a napkin, spend a month or...

Customer-First Development

First, an excellent blog post by Gojko Adzic, “Writing As a User Does Not Make It a User Story”....

What is a User Experience Designer?

“What do you do for a living?” People have been asking me this question at parties or family...

Storytelling in UX Design

Stories are everywhere