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Together Success: Design

Don’t Forget the User in User Experience (UX)

A user-centric engagement keeps the user in focus for all decisions that are critical to the...

Empathy: More Than Just Another UX Buzzword

One would think that as humans, we all come to this world with empathy as an innate quality. Then...

UX Heuristics: What the Heck is a Heuristic, Anyways?

As designers and developers, we are confronted with design problems every day. The solutions we...

Tales of a UX Designer in a Dev Shop

I wonder how many designers, after reading the title of this post, thought of a perfect meme to...

Thinking Like a User - How to Build User-Centric Software

Pitfalls of self-referential design

Building software that’s easy to use and intuitive is a tough...

QualityConf 2015 Sketchnotes

This post is a collection of my favorite sketchnotes from each session, providing a Coles Notes...

The Value in Speaking the Right Language

As a UX practitioner concerned with the quality of everything delivered by any team I’m on, I wear...

Live Sketchnoting @ UX Camp YEG

If you have an event or session coming up and think a live sketchnoter would make it more engaging...

The Art of Sketchnoting

Everyone can do it

Think Like Google X, Test Like Netflix

Do you test anything in your daily work? I do. I test prototypes with end users to ensure the...

Making Good Apps Great

Making an app is fairly easy. You have an idea, scribble some mockups on a napkin, spend a month or...

What is a User Experience Designer?

“What do you do for a living?” People have been asking me this question at parties or family...

Storytelling in UX Design

Stories are everywhere

Why Should I Care About Design Patterns?

I’ve occasionally come across developers who believe that the use of design patterns...