The DevFacto Internship Experience

For several years now, we’ve been running a co-op program in partnership with the University of Alberta and University of Calgary. In that time, we’ve had the chance to mentor many bright and talented students from the departments of computing science and computer engineering who chose to kick-start their careers with an internship at DevFacto. Curious to know what an internship in software consulting and product development is like? Read on to learn what some of our recent and current co-op students have to say about their internship experience. You can also access our current co-op postings on PlacePro (UofA) and CareerLink (UofC).

Co-op students Darren Tran and Anas Mohamed attending DevFacto’s 2019 QualityConf

Darren Tran

Darren is a Computer Engineering, Software Option student at the University of Alberta and a bit of a fitness fanatic. He has just finished his eight-month long internship at DevFacto.

Why did you choose DevFacto for your co-op internship?

I wanted to get the most of my co-op experience and searched for opportunities at software consulting companies. The thing that stood out to me the most about DevFacto was the emphasis on employee happiness — and from what I have experienced here, it definitely holds true!

What kinds of projects have you worked on at DevFacto?

I’ve worked on a couple of different projects, the most interesting one so far is a game portal for a high-profile corporate client the name of which our marketing team won’t let me share. Essentially, the project is made up of four elements: a website, an admin site, a trivia game (which will be part of the website) and a back-end to support it all. The game drives visitors to the website, the central hub with information about the products our client is selling. Visitors will get to play games to earn rewards and win prizes.

One of the things I enjoyed the most about this internship is being able to work with brand new technologies that I have never been exposed to before. For example in my last project, I worked on the back-end with AWS and Serverless.

What skills did you get to develop and practice during your internship?

On the technical side of things, I have learned new programming languages, frameworks and libraries – React, Typescript, Serverless just to name a few. I have also learned to work with others in the agile/scrum process. In terms of soft skills, I feel like I learned how to better communicate my ideas with other project members. Having a daily stand up with the team opens communication and helps us keep track of the tasks between team members.

Can you share your favorite DevFacto experience so far?

Definitely Friday beer o’clock to wrap up the week! Aside from that, meeting and learning from all the amazing people around the office has been invaluable.

Anas Mohamed

Anas is a Computing Science student at University of Alberta and he’s currently completing an eight-month internship at DevFacto. When he’s not working with computers, he’s picking up new hobbies. His newest one is learning Japanese.

Why did you choose DevFacto for your co-op internship?

The biggest appeal of an internship is the experience. With that in mind, I chose DevFacto because I felt assured that there would be no lack of volume or variety in the experience that I would gain.

What has been the most interesting project that you have worked on so far?

Beacon, for sure. Beacon is an internal project focused on rebuilding a tool called TechRadar. The tool was used for discussing various tech DevFacto teams wanted to adopt, avoid, etc. In simple terms, it’s a website we use internally to discover, discuss and recommend tech. What made this project the most interesting one, is being able to witness and participate in the discovery process. We researched why the previous tool failed, what is the purpose of the new tool, and how it’s going to be used. The knowledge and skills I gained from this process, I feel, are hard to come by as a student.

What skills did you get to develop and practice during your internship?

I learned more about full stack web development, database management, and had my first encounters with agile project management as well as UI and UX. I also got to work with a wide variety of teams. Those experiences taught me how to handle working with remote team members, how to collaborate, and most importantly how to communicate (the answer is: often!). Too much communication, I found, is much better than too little.

Can you share your favorite DevFacto experience so far?

Best experience by far has been consistently uttering the same sentence, “Wow, I did not know/think of that”. Almost every day, I’m humbled by the experience and resourcefulness of the people that I work with.

University of Calgary co-op student Alexa Astorino

Alexa Astorino

Alexa is a software engineering student at the University of Calgary and currently completing her internship on DevFacto’s product development team. She discovered her passion for software after attending her first coding class at the university. Her interests go well beyond coding. She has impressive soccer skills and has been playing competitive soccer since she was 5 years old.

Why did you choose DevFacto for your co-op internship?

I chose DevFacto for my co-op internship because through the course of my job search, DevFacto was the only company I felt wanted to take me on not only because they valued my skills, but because they valued me as a person. I had the pleasure of interviewing with David (DevFacto’s CTO) and Zana (Talent Specialist), and I remember feeling very excited that they believed in what I could do, especially as a student, right off the bat. Something that really stood out to me was their desire to find someone that fit with DevFacto’s culture and team, so this was another deciding factor for me.

What kinds of projects have you worked on at DevFacto?

So far at DevFacto, my time has been spent on team Sparrow [Sparrow is an employee engagement platform and Devfacto’s flagship product]. I have been working on improving and adding brand new features to our Administration Portal. This includes contributions to the User Interface, Analytics, User Management and Post Management. We have a big release coming soon that we are all very excited about. Having my teammates by my side has really made working on Sparrow that much better.

What skills did you get to develop and practice during your internship?

In only 4 months here, I’ve developed so many new skills and improved upon existing ones as well. On the technical side, I have learned 4 completely new coding languages and become familiar with new database services. Additionally, I’ve been able to improve my time management and organization skills as I’ve gotten used to the concept of sprints. I’ve also improved my communication and teamwork skills significantly by constantly asking questions, which was very nerve racking in the beginning, and tackling daily problems or bugs with my coworkers.

Can you share your favorite DevFacto experience so far?

My favourite experience so far has been QualConf 2019 and the Summer Party. QualConf [DevFacto’s internal semiannual conference] allowed me to leave with new ideas regarding UX thanks to Figma 101 workshop, important knowledge of security from Web App Security Basics, and an understanding of personal branding. It was really fun and exciting not only to meet and get to know so many people across all of our regions, but also to learn from them during workshops and talks. I was able to bond with people I always hear about in the office and learn about their experiences at DevFacto. It was also a great chance to catch up with the Edmonton interns.

Co-op students Ben Ripka, Anas Mohamed and Jack Xia at a ski trip with fellow DevFactonians

Jack Xia

Jack is studying a Computing Science at the UofA and currently completing his internship at DevFacto. He’s a huge Pink Floyd fan.

Why did you choose DevFacto for your co-op internship?

The culture. DevFacto values people most.

What has been the most interesting project that you have worked on so far?

It was definitely a live auction portal. What makes it different from other projects is that it’s a real-time application, which means that users get real time and up-to-date notifications every time the state of an auction changes. My role involved developing new features for the site.

What skills did you get to develop and practice during your internship?

I gained considerable experience in full stack development – I developed for front-end and back-end and deployed apps to the server. In addition to the hard skills, I also learned how to effectively communicate with other developers and project managers and how to resolve problems.

What has been your best experience at DevFacto so far?

My favorite thing is that I can always get mentorship from experienced developers. Curtis has helped me all along this internship.

Co-op student Zach Drever at 2019 QualityConf

Benjamin Ripka

Ben is a Computer Engineering student at the UofA. Whatever free time he’s got, he spends it outdoors hiking, biking and snowboarding.

Why did you choose DevFacto for your co-op internship?

Consulting seemed to me as one of the best ways to get hands-on experience in the software development industry. I figured it would provide contextual examples of how software systems are created, used and maintained in businesses. Specifically, I decided on DevFacto because the people seemed fantastic and I thought the company culture would be a fit for me. I was right.

What has been the most interesting project that you have worked on so far?

My most significant project during this internship has been an end-to-end testing system I designed and developed for a webapp used by thousands of people every day. Our client has an in-house QA team that performs frequent manual regression testing to make sure all the features are up and running. This gets quite costly, and so they hired my team to automate the process.

I had a lot of autonomy on this project which lead to a massive increase in both my confidence and understanding of software systems. Through the process I also gained many new skills such as C#, .NET Core, NUnit, Selenium, React and Specflow.

What skills did you get to develop and practice during your internship?

First and foremost, I’ve built a set of skills required to work with cross-disciplinary teams. This includes skills like version control (git), sprint planning, demos, and general communication. Second, I’ve picked up more technical skills with C#, Javascript, .NET, React, etc. than I could have ever hoped for!

What has been your best experience at DevFacto so far?

My best experience at DevFacto would have to be the Beer O’Clocks after work on Fridays. It’s when all of DevFacto (or most) get together in the lounge for some drinks and snacks to hangout and play games after a full weeks’ work.  It is the perfect environment to get to know everyone and talk about everything from the weekend plans, to passions, to career goals, etc. I’ll never forget the feeling of such a lively bunch all jammed into the kitchen!

 

 

It’s more than just a meeting room.

You may have heard that we’ve been renovating our Edmonton office. Thankfully, the construction is done and we’re finally ready for the big reveal! And while there are plenty of interesting new features in our newly expanded office, there’s one space I’m most excited about: our new Ideation room.

What’s Ideation, you might ask, and why does it require a dedicated space? Come to think of it, why would someone get excited about a meeting room? The answers to these questions lay in the process of great software design.

Over the years of building award-winning software, we came to a realization that there’s a piece missing from a typical application development project. Time and time again, we saw businesses arrive with an established idea of what they needed, only to realize once the project was complete, that their new, beautiful, functional solution didn’t quite propel the organization forward. It became clear to us that standard requirements gathering sessions are rarely enough to really understand the problems any business is facing. All the focus on features, functionality, and technology causes people to overlook what’s really important: user satisfaction and tangible value to the organization. Our customers needed a better way to translate real-world pains into solutions that made a difference. They needed solutions that humans would love to use.

So, instead of gathering requirements we flipped the model and we began hunting for the root causes behind them. We based our approach on our shared experiences and drew inspiration from the Design Thinking and Service Design methodologies. This led us to developing an Ideation workshop, a process that’s become a foundation for our customer’s success.

What is Ideation?

At DevFacto, Ideation is a collaborative process we use to facilitate our customers’ innovative thinking and problem solving. It helps us uncover the ideal solution through a series of exercises that shift the perception of the challenges at hand. Through a mix of convergent and divergent techniques it explores opportunities and reveals the hidden value within any organization. And by bringing cross-functional teams together, it encourages collaboration and idea-sharing without long, drawn out meetings.

As cognitive science proves, humans are hardwired to think convergently. When faced with a challenge, we want to come up with a single, well-established, logical answer. We constantly narrow down the options until we arrive at the right solution. Once we have it, we head straight to executing. Any alternative solutions that were discovered in the process end up discarded.

While that is a great approach for hacking away at day-to-day tasks, it doesn’t encourage meaningful change in an organization nor allow for innovative thinking. When we go straight from the perceived problem to the seemingly obvious solution, we skim over pain points and miss perspectives that can fundamentally alter our vision for the future.

Our ideation process disrupts the typical approach to solving problems by bringing people together and affording them the chance to think collaboratively in different modes while driving alignment around the most powerful ideas.

Over the years, Ideation has helped our clients realize numerous benefits  – from experimenting and testing ideas before setting them in motion, to reimagining user experience, boosting customer satisfaction, and cracking new markets.

Software Ideation Session

Why do we need an Ideation room?

Meetings, deservedly, have a bad rep and the typical conference room design only escalates this problem. Large conference tables lower meeting engagement, while poor flow discourages collaboration – both of which are critical to creativity and innovative thinking. We are creatures of our environments far more often than we think. Which is why a new approach to the space is so powerful. We wanted to create a space that transforms the mindset and inspires fresh ideas. One that changes the expected meeting dynamic and gets everyone active, working, and exploring. By setting the stage for ambitious collaboration, our ideation room does just that.

We’ve built it with creative, brainstorming sessions in mind, so it’s is full of light and bright workable space. Writable surfaces all around the room facilitate idea sharing, while standing-height desks help get people moving and collaborating. Although the typical conference room fare – long conference table and chairs – is gone, we kept some uber-comfortable high stools to maximize accessibility. And because Ideation sessions can get quite intense, we’ve added a lounge area just outside the room so that the participants can recharge when it’s time to take a break.

Just last week, I facilitated my first workshop in the new space with one of our clients that’s looking to deliver a WOW experience to their end-users. Being a part of an Ideation workshop held in a space designed to foster empathy and common understanding among teams was eye-opening to everyone involved. We saw inspiring ideas spring to life but also witnessed a diverse, cross-functional team come together in an unexpected way. For this group, looking at a business problem in a new way, in a completely different type of environment brought results that went beyond what we could anticipate.

Powerful ideas are just around the corner, and sometimes a special kind of meeting in an entirely different space is just what’s needed to find them.

We’re Launching a Sabbatical Program to Help DevFactonians Grow

When David, Ransel and I set out to design a different type of company over twelve years ago, we were all young and naive. We knew what we liked and disliked about our past employers, and we were driven to create a different kind of work environment: one with a great, constantly evolving culture and a lot of flexibility. As our first joint decision at DevFacto, we came up with a simple mission statement, or rather a simple mathematical equation (since the three of us are geeks): “Happy Employees = Happy Customers”. This equation has stood the test of time and has been our guiding beacon ever since.

Years later, it isn’t just a nice-sounding catch phrase. It’s how we work. In fact, we continuously measure employee happiness and client happiness. We take this so seriously that our executive team’s compensation is closely tied to these two metrics.

To keep our employees happy, we look after their well-being in many different ways. And while the list of our perks and benefits is vast and fairly unique, we felt it lacked something to reward our longest-serving staff. The ones who have been with us for many years, doing great work for our clients and pushing us to get better along the way. The smart, talented and loyal employees that most CEOs dream about. The kind of people that recruiters call me about to express how frustrating it is to try to “poach” them from DevFacto. We owe our success to them. Although we don’t believe in rewarding roles based on tenure, we wanted to celebrate and honour employees who have been with us for a long time. So, after some conversations with our amazing staff we came up with the concept of “Discovery Days”.

“Discovery Days” is a two- or four-week fully paid sabbatical, duration of which depends on the length of service with the company. It’s main purpose? Expand the employee’s horizons as a human being. Employees that qualify, apply for the program by sharing what they will do with the time and how it will take them outside of their comfort zone. It doesn’t need to be extreme, although it very well could be. Anything goes, as long as it meets the following criteria:

  1. You will do something that will help you grow as a person.
  2. You will document the journey and share it with the team via a Pecha Kucha talk.

The program has launched, and the initial reception has been great. I can’t wait to learn about our employees’ adventures and if you’re as curious as I am, be sure to keep an eye on our social media profiles where our marketing team will be sharing these journeys in the upcoming weeks/months. After all, personal growth and self discovery enrich the entire community and not just the individual.

And who knows, maybe we will end up rewriting that simple equation to “Happy Employees + Discovery Days = Delighted Customers.”

 

It’s more than just a hallway.

September 6, 2018 started as a regular day at DevFacto, our employees slowly trickled-in and got about their days. Some crafted code, some designed beautiful and meaningful experiences for our clients, others dealt with finance, sales and marketing. That morning the weather was colder than usual in Edmonton, Alberta, the air was more fall-like than summer. We had had almost three weeks of air quality warnings from the fires burning in British Columbia and everyone was looking forward to clearer days or what my good friend Doug calls the 100 days of business: the days between the middle of September and the middle of December.

“It finally happened, you should write about it.” – Fernanda Badano, VP Delivery

September 6, 2018 seemed like a regular day until I received a text message from Fernanda Badano, our VP of Delivery Services, containing this image of our Edmonton office and the words,“It finally happened, you should write about it.” As I rushed between client meetings, the image initially looked just like our regular hallway so I put it aside and kept on with my day. However, a couple hours later it dawned on me: see…if you have been to our office in the past, you know that for the last seven years we had ¾ of the 22nd floor in Scotia Place. The picture from Fernanda showed a new hallway, a hallway that for the first time connected our old space to the rest of the floor. DevFacto now occupied the entire 22nd floor.

This was great news for our team since for the last four months our office has been very cramped as we welcomed 26 new DevFactonians to our company. The picture was also a testament to all the great work our team has accomplished, including years of dedication to our employees and our clients. This picture represented a growth milestone that we had never envisioned 11 years ago when we set out to create a company based on the following principles:

1. Happy Employees = Happy Customers.
2. Build Software that humans love to use.
3. Provide a WOW experience for our customers.

I want to thank everyone who has played a part in our journey, our employees, contractors, clients, advisors and partners. Thank you for being there and helping us through our growing pains.

We are excited to design this new space to match the rest of our award winning office and we will continue to plan our office space needs in Regina, Calgary and Toronto. Eventually, we would like to have our own campus, a place that we can design from the ground-up, that is as unique as the culture that keeps our employees excited to come to work every day.

In the meantime, we continue to focus on growing our Analytics (Business Intelligence) practice, innovate on the Sparrow Modern Workplace, deliver great experiences in our Custom Development practice, service our clients through our Managed Application Services practice, deliver world-class experiences in SharePoint and Office365 – so many things on our plate – we would not have it any other way. Our strategy is set and our team is executing.

DevFacto Announced as Nintex Partner Award Finalist

DevFacto is proud to announce that we have been shortlisted as a finalist for the 2018 Nintex Partner Awards in the category of Business Excellence.

This nomination is a true reflection of the value that our Nintex partnership has been able to deliver to DevFacto clients across Canada and around the world. Together, we look forward to continuing to help organizations of all sizes, in every industry, improve the automation of business processes.

Winners will be announced on July 15 at the Nintex Partner Awards Dinner in Las Vegas, Nevada.

To learn more about why we love working with Nintex, visit our website or register for an upcoming Workflow in a Day Workshop near you.

About Nintex

Nintex is the world’s leader in intelligent process automation (IPA) with more than 7,500 enterprise clients and 1,700 partners in 90 countries who have built and published millions of workflow applications. With its unmatched breadth of capability and platform support delivered by unique architectural capabilities, Nintex empowers the line of business and IT departments to quickly automate, orchestrate and optimize hundreds of manual processes to progress on the journey to digital transformation. Nintex Workflow Cloud®, the company’s cloud platform, connects with all content repositories, systems of record, and people to consistently fuel successful business outcomes.

DevFacto Ranked as Top ICT Company by Branham Group

DevFacto is honored to be ranked as a Top ICT Company in Canada for the 8th year in a row by the Branham Group.

The Branham300, now in its 25th year, is the best-known and most widely referenced listing of Canada’s top public and private ICT companies, ranked by revenue. The list also tracks the top ICT multinationals operating in Canada plus Up and Comers, those young Canadian companies Branham thinks will be big hits soon.

“The 2018 edition of the Branham300 once again shows revenue growth in Canada’s ICT industry. Revenue generated by the Top 250 tech companies in Canada has grown every year since 2009,”says Wayne Gudbranson, CEO at Branham Group. “Once again, Canada’s ICT professionals can be very proud of both the growth and the innovation they produced last year, and we are once again pleased to shine a congratulatory spotlight on this critical industry.”

“We are honored to be ranked for the 8th year in a row on the Branham300,” says Laura Konsorada, Marketing Manager at DevFacto. “2018 is a pivotal year for growth at DevFacto as we expand into Central Canada with a new office in Toronto. Placement on this list is a testament to the dedication of our team members and partners as we grow and continue to deliver software humans love to use.”

For more information on the Branham300, please visit their website here.

Hello Toronto, it’s great to see you!

The DevFacto team is thrilled to announce that we are expanding our presence in Central Canada with the official opening of our newest office in Toronto!  Read more

DevFacto Wins a Prestigious 2018 Gold Quill Award

The International Association of Business Communicators (IABC) has announced the Excellence, Merit, Best of the Best and other special award winners of the 2018 Gold Quill Awards program (#IABCGQ). Together, Laura Konsorada of DevFacto and Claire Watson of Cropley Communication were awarded a 2018 IABC Gold Quill Award of Excellence Read more

DevFacto Ranks Among Canada’s Fastest Growing Companies

DevFacto is proud to announce that we have once again been recognized as one of Canada’s fastest-growing companies by Maclean’s magazine and CanadianBusiness.com. This award marks DevFacto’s  fifth consecutive year appearing on the PROFIT 500 list.  Read more

DevFacto Wins Microsoft IMPACT Award

DevFacto is delighted to announce that we have been selected as a winner in the category of Enterprise Cloud Productivity Innovation at the 2017 Microsoft IMPACT Awards for our work with Enbridge on their OnePlan solution. Read more