DevFacto Recognized for Excellence in Managed Services

CRN®, a brand of The Channel Company, has named DevFacto to its 2017 Managed Service Provider (MSP) 500 list in the Elite 150 category. This annual list recognizes North American solution providers with cutting-edge approaches to delivering managed services. Their offerings help companies navigate the complex and ever-changing landscape of IT, improve operational efficiencies and maximize their return on IT investments.

In today’s fast-paced business environments, MSPs play an important role in helping companies leverage new technologies without straining their budgets or losing focus on their core business. CRN’s MSP 500 list shines a light on the most forward-thinking and innovative of these key organizations.

“Managed service providers play an increasingly important role in the day-to-day operations of businesses across North America,” said Robert Faletra, CEO of The Channel Company. “MSPs help organizations streamline their spending, effectively allocate limited resources, and benefit from advanced expertise in the latest technologies. We congratulate the service providers on CRN’s 2017 MSP500 list, who have continually succeeded in meeting their customers’ changing needs and help them get the most out of their IT investments.”

DevFacto is honored to be recognized with this award and would like to thank all of our clients, partners and team members who have made this possible.

MSP_500_award_2017

A Tale of Two Governances – Part One: Health Benchmark

When you read about governance, it is often focused on what I call the “foundational governance”.  In the case of information technology we focus on foundational information governance, or the way we intend to use our information within the organization. Read more

ECM Governance – Part Five

In this post, I will finish off the definitions of the different principles and then we can move on from there to venture more in-depth about ECM governance. Read more

ECM Governance – Part Four

In this post, we continue the description of different categories of guiding principles for a SharePoint implementation (note that these are not the only categories as some may need to be added or removed depending on the purpose of the solution).

Read more

Assessing Your SharePoint Maturity

I find a common challenge with SharePoint is identifying where to go with it or what to do next. What is the greatest opportunity on which to focus your efforts?

Read more

ECM Governance – Part Three

In my last post, we examined the idea of guiding principles and how they are used to set a foundation for our ECM. We identified several categories or “Areas of Impact” that these principles could be separated into and next, I would like to start by detailing the intent of each of those categories.

Read more

ECM Governance – Part Two

In this post, I would like to continue along with the ECM governance work we previously started and delve further into the core of what defines governance: guiding principles.

If you want to consider implementing governance of any type, you are going to need to define a foundation on which to build rules for how things will be governed. Read more

ECM Governance – Part One

If you were ever looking for a main cause for the failure of SharePoint implementations, look no further than ECM Governance.  Over the next couple weeks I am going to share some insights I have experienced with governance of enterprise content and what organizations need to do to ensure the successful implementation and use of solutions like SharePoint and OpenText Content Server. Read more

401 ACCESS DENIED SharePoint 2007 Anonymous

“ACCESS DENIED 401.5” – On first load, canceling the prompt shows “401 ACCESS DENIED” but you can refresh the page and it works fine without any future prompt until app pool recycle.

I recently had the misfortune of trying to resolve an access denied issue in SharePoint 2007 running on a Windows 2008 OS, which means IIS 7.5 as the web host platform. The other web front end which was Windows 2003 with IIS 6 was working fine (don’t get me started on why they decided to mix and match the load balanced front end OS and IIS versions). Read more